Search found 7 matches

by HowDoIGetSupport
Fri Sep 06, 2019 2:26 pm
Forum: Dynamic Auto Painter
Topic: How do I get support for Mediachance products?
Replies: 11
Views: 4543

Re: How do I get support for Mediachance products?

So it was initially a bit difficult to get a response, but when Oscar did make contact, the level of help I got was phenomenal. I'm now up and running with my software again, only this time I'm running from within a VM using VMware Fusion 11 on my Apple iMac. Having followed Oscar's recommendations ...
by HowDoIGetSupport
Tue Sep 03, 2019 7:17 pm
Forum: Dynamic Auto Painter
Topic: How do I get support for Mediachance products?
Replies: 11
Views: 4543

Re: How do I get support for Mediachance products?

Actually, not quite goodbye yet.... I'm happy to report that I've eventually had contact from Oscar who is now helping me to resolve my Issue. Once I get my own issue resolved, I'll try and get a heads-up from him on the best way for users to get help and support from him going forward and I'll feed...
by HowDoIGetSupport
Tue Sep 03, 2019 5:56 am
Forum: Dynamic Auto Painter
Topic: How do I get support for Mediachance products?
Replies: 11
Views: 4543

Re: How do I get support for Mediachance products?

So, still absolutely no response from Mediachance. I can only conclude this software is abandoned and no future support is likely. That leaves me with very limited options:- 1) Continue to use my old version 5 of Dap Pro unsupported! 2) Purchase a new Full version of Dap Pro 6 (also unsupported) fro...
by HowDoIGetSupport
Fri Aug 30, 2019 5:20 pm
Forum: Dynamic Auto Painter
Topic: How do I get support for Mediachance products?
Replies: 11
Views: 4543

Re: How do I get support for Mediachance products?

OK I've tried various methods of contact, but I've taken your advice and I've sent the following message to the email registered on the domain: - Re: Mediachance support for licensed customers Hi, I hope this email finds you alive and well! Were you thinking about ever providing support for your pai...
by HowDoIGetSupport
Thu Aug 29, 2019 7:53 pm
Forum: Dynamic Auto Painter
Topic: How do I get support for Mediachance products?
Replies: 11
Views: 4543

Re: How do I get support for Mediachance products?

Ah well, never mind. I’m sure if we wait a few more months DAP 7 will be released and everything will burst into frantic activity for a brief flurry of gratuitous upgrade emails? At least that’s what happened with DAP 6, ‘HEY GUYS IT’S OUT!!, BUY IT NOW! if you need any support I’ll be at the pool w...
by HowDoIGetSupport
Thu Aug 29, 2019 3:22 am
Forum: Dynamic Auto Painter
Topic: Can't get free upgrade to DAP6 after purchase of DAP5
Replies: 2
Views: 1425

Re: Can't get free upgrade to DAP6 after purchase of DAP5

Ah! What you need to do is simply request support, here’s how I did it... ...Well first of all you need to fly to the moon and locate the guy that took your money when you originally purchased your software, when you find him, you need to say the magic password 3 times whilst simultaneously patting ...
by HowDoIGetSupport
Thu Aug 29, 2019 2:56 am
Forum: Dynamic Auto Painter
Topic: How do I get support for Mediachance products?
Replies: 11
Views: 4543

How do I get support for Mediachance products?

I’ve tried emailing, using the Mediachance website contact form and reaching out via Twitter, all yielding absolutely ZERO response! Now I’m probably wasting more time on this forum. This must be the worst after-sales support in Human history? Can anyone tell me how I obtain support and upgrade info...