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So it was initially a bit difficult to get a response, but when Oscar did make contact, the level of help I got was phenomenal. I'm now up and running with my software again, only this time I'm running from within a VM using VMware Fusion 11 on my Apple iMac. Having followed Oscar's recommendations ...

Actually, not quite goodbye yet.... I'm happy to report that I've eventually had contact from Oscar who is now helping me to resolve my Issue. Once I get my own issue resolved, I'll try and get a heads-up from him on the best way for users to get help and support from him going forward and I'll feed...

So, still absolutely no response from Mediachance. I can only conclude this software is abandoned and no future support is likely. That leaves me with very limited options:- 1) Continue to use my old version 5 of Dap Pro unsupported! 2) Purchase a new Full version of Dap Pro 6 (also unsupported) fro...

OK I've tried various methods of contact, but I've taken your advice and I've sent the following message to the email registered on the domain: - Re: Mediachance support for licensed customers Hi, I hope this email finds you alive and well! Were you thinking about ever providing support for your pai...

Ah well, never mind. I’m sure if we wait a few more months DAP 7 will be released and everything will burst into frantic activity for a brief flurry of gratuitous upgrade emails? At least that’s what happened with DAP 6, ‘HEY GUYS IT’S OUT!!, BUY IT NOW! if you need any support I’ll be at the pool w...

Ah! What you need to do is simply request support, here’s how I did it... ...Well first of all you need to fly to the moon and locate the guy that took your money when you originally purchased your software, when you find him, you need to say the magic password 3 times whilst simultaneously patting ...

I’ve tried emailing, using the Mediachance website contact form and reaching out via Twitter, all yielding absolutely ZERO response! Now I’m probably wasting more time on this forum. This must be the worst after-sales support in Human history? Can anyone tell me how I obtain support and upgrade info...